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Chinese Medicine Times reserves the right to edit all product reviews before they are made visible on this site.
No terms and conditions are recognised other than those of the Publisher.
It is clearly understood that cancellation of the advert before being uploaded and activated will carry an administrative charge of not less than £50. Cancellation after implementation may incur additional costs.
All advertising materials shall be supplied by the Advertiser to the Publisher in accordance with the relevant deadline dates.
An Advertiser requesting changes to an advertisement already implemented will incur a charge.
The Publisher reserves the right to refuse to accept copy material, the wording or appearance of which they may consider inappropriate, unlawful, unreasonable or offensive.
Although the Publishers will use all reasonable efforts to publish no warranty is given as to the date of publication nor will the Publishers be liable for any losses or liabilities whether direct, consequential or otherwise arising therefrom.
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No set off contra or other deduction may be made by the advertiser.
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The Publisher shall not be liable for any errors or omissions to any advertisements nor will the Publisher be liable for any losses or liabilities whether direct, consequential or otherwise arising there from.
The Advertiser will indemnify the Publisher against all claims in respect of any false claims or illegal statements; any alleged infringement of copyright, trade mark, service mark or design in respect of any alleged passing off or slander in respect of any advertisement.
This contract shall be governed by, construed and interpreted in accordance with the laws of England and the parties submit to the exclusive jurisdiction of its courts.
Items that weigh less than 1kg will be sent by either First Class or Second Class, depending on what is selected by the customer. Items over 1kg will automatically be sent by Courier.
International orders (those outside the UK)
Items sent internationally (those outside the UK), will be sent by Royal Mail. Items up to 2kg will be sent by Airmail, unless the Courier option is selected by the customer. Orders over 5kg will be sent by Courier. Royal Mail orders cannot be tracked.
All gift certificates and promotional offer codes and discounts can only be used once per order (unless otherwise stated).
Items purchased through www.chinesemedicinetimes.com are dispatched within 24 hours of the order being made. If an item is out of stock and we are unable to dispatch within 7 working days, we will advise you by email and will offer you a full refund or partial shipment of your order. As soon as your order is dispatched, you will be notified via email with confirmation of the dispatch method.
Refunds and Returns
If for any reason a product should break while in transit, post the item back to CMT with its original packaging and we'll dispatch a replacement and refund your postage costs.
Should any item you purchase from this site fail to meet your complete approval, please return it to us in its original condition within 30 days of receipt and we will give you a full refund of the itemís cost (excludes postage). Customers in the European Union are entitled to a statutory cooling-off period of seven working days.
Digital products are non refundable. If you wish to purchase a PDF version of an article, please read the free version first to ensure you are happy with it.
If an order fails to be delivered, we will resend the order once an additional postage fee has been paid. If the additional postage fee is not paid, we will refund the order minus the initial postage fee.
Some items may carry a restocking fee if it is sent back to us for a refund or exchange, for example any of the Bollmann bags carry a 20% restocking fee. Please contact us for a full list.
If for any reason your order is lost or received with items missing, we will dispatch a replacement.
When ordering goods from outside the UK, you are responsible for ensuring compliance with the laws of the importing country and for paying all applicable customs duties, taxes and import charges.